Apple Expanding Self-Service Repair Program to iPhone 14 Lineup and More Macs

Apple today announced that its self-service repair program will be expanding to the iPhone 14 lineup, 13-inch MacBook Air with the M2 chip, and 14-inch and 16-inch MacBook Pro models with M2 Pro and M2 Max chips starting June 21.

Apple Self Service Repair Program iPhone
First launched in April 2022, Apple's program provides customers with access to parts, manuals, and tools to repair select devices. Apple says the program is designed for anyone with "experience repairing electronic devices," but says the "vast majority" of customers are better off visiting an Apple Store or Apple Authorized Service Provider.

Apple also announced that customers can now complete the post-repair System Configuration process by placing the device into Diagnostics Mode and following the on-screen prompts. Users no longer need to contact the program's support team to complete this step, which verifies that the parts are genuine and working properly.

"Running System Configuration after a repair authenticates genuine Apple parts, updates firmware, and calibrates parts to ensure maximum performance and quality," says Apple. "Additionally, for repairs involving biometric authentication, such as Touch ID or Face ID, System Configuration links the biometric sensors to the Secure Enclave on the logic board to ensure device security and customer privacy."

Last, Apple said it is expanding the program to Mac desktops with M1 series chips in Belgium, France, Germany, Italy, Poland, Spain, Sweden, and the U.K., and making parts available for the TrueDepth camera and top speaker on iPhone 12 and iPhone 13 models.

Related Roundup: iPhone 14
Related Forum: iPhone

Popular Stories

sonny iphone 16 pro colors

All Four iPhone 16 Pro Colors Revealed in New Image

Friday August 16, 2024 4:14 am PDT by
Leaker Sonny Dickson is back today with a new dummy unit image showing all four iPhone 16 Pro color variants, including the rose gold or "bronze" unit that replaces Blue Titanium in the existing iPhone 15 Pro models. The iPhone 16 Pro models are expected to come in black, white or silver, gray or "Natural Titanium," and a rose or rose gold color replacing Blue Titanium, according to Apple...
iPhone 16 Pro Right Side Feature

The iPhone 16 is Getting a New Button: Here's What It Can Do

Tuesday August 13, 2024 4:01 pm PDT by
Multiple rumors have suggested that the iPhone 16 models are going to have an all-new button that's designed to make it easier to capture photos when the devices are held in landscape mode. Apple calls the button the Capture Button internally, and it is going to be one of the most advanced buttons that's been introduced to date with support for multiple gestures and the ability to respond to ...
iPhone 16 Pro Sizes Feature

iPhone 16 Launch Is Just One Month Out – Here's Everything We Know

Saturday August 10, 2024 5:00 am PDT by
Apple typically releases its new iPhone series in the fall, and a possible September 10 announcement date has been floated this year, which means we are just one month away from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design...
iPhone 16 Pro Sizes Feature

When Is the iPhone 16 Coming Out?

Wednesday August 14, 2024 6:20 am PDT by
Apple's iPhone 16 series is expected to debut in September 2024. This release follows Apple's trend of introducing new iPhone models annually in the fall. While the exact date has yet to be officially confirmed, the day of Tuesday, September 10 has been rumored as a possible announcement date, and September has traditionally been the month when Apple unveils its latest smartphone innovations. ...
maxresdefault

Apple Aiming to Launch Tabletop Robotic Home Device as Soon as 2026 With Pricing Around $1,000

Wednesday August 14, 2024 11:30 am PDT by
Apple is moving forward with its project to develop a tabletop robotic device, according to Bloomberg's Mark Gurman. Subscribe to the MacRumors YouTube channel for more videos. The device would feature a large iPad-like display mounted on a "thin robotic arm" that would allow the display to tilt and up and down and rotate a full 360º, and it would serve as a "smart home command center," a...
M4 Mac mini Silver Ortho Cooler

These New Macs Are Coming in 2024

Thursday August 15, 2024 4:34 pm PDT by
It's almost September, but Apple still has multiple new product launches planned for 2024. New iPhone 16 models and Apple Watches are coming in September, and we're also going to get at least three Mac updates with M4 chips this year, according to rumors. Here's what's on the horizon. MacBook Pro Apple plans to refresh both the 14-inch and 16-inch MacBook Pro models, adding M4 chips. The ...
T Mobile Generic Feature Pink 1

United States Fines T-Mobile $60 Million for Failing to Prevent Unauthorized Access to Sensitive Customer Data

Thursday August 15, 2024 1:32 pm PDT by
T-Mobile was fined $60 million by the Committee on Foreign Investment in the US (CFIUS) for negligence surrounding data breaches, reports Reuters. CFIUS penalized T-Mobile for failing to prevent or disclose unauthorized access to sensitive customer data. When T-Mobile merged with Sprint, it signed a national security agreement with CFIUS, which is what led to the fine earlier this year....

Top Rated Comments

contacos Avatar
15 months ago
The EU already put a stop to glued and non easily removable batteries in electronic devices last week anyway. Will be interesting what that means for Apple a few years from now
Score: 7 Votes (Like | Disagree)
FNH15 Avatar
15 months ago

All fun and games until ham-fisted amateurs destroy the inside of their Mac or iPhone and Apple consequently charges them out-of-warranty prices to address their repair mistakes or denies service entirely.

Macs are challenging to work on, iPhones being even smaller with tinier components and tolerances, are even less pleasant to work on.

I was a Mac Genius from 2007-2014... Apple was very harsh about unauthorized repairs then, and from what I hear from the few pals I still know working the stores, they're even less tolerant of unauthorized repairs or tampering these days.
Yup. In the automotive world this is going to be analogous to someone who buys a used BMW, thinking they can throw some Autozone parts in and work on it themselves with only a cursory understanding of how things work. Then, when they inevitably screw it up, complain about the high cost of maintenance when someone else has to fix their mess.

This isn’t your grandfather’s Mac Plus. Can’t wait for the forum posts from people who really shouldn’t be working on computers (just like certain threads on BMW forums…)
Score: 6 Votes (Like | Disagree)
EmotionalSnow Avatar
15 months ago

All fun and games until ham-fisted amateurs destroy the inside of their Mac or iPhone and Apple consequently charges them out-of-warranty prices to address their repair mistakes or denies service entirely.

Macs are challenging to work on, iPhones being even smaller with tinier components and tolerances, are even less pleasant to work on.

I was a Mac Genius from 2007-2014... Apple was very harsh about unauthorized repairs then, and from what I hear from the few pals I still know working the stores, they're even less tolerant of unauthorized repairs or tampering these days.
I don't think self-service repair would qualify as unauthorised. But yes, if you **** up they'll happily charge a lot to clean up the mess.
Score: 5 Votes (Like | Disagree)
Apple Fan 2008 Avatar
15 months ago
Took long enough
Score: 3 Votes (Like | Disagree)
Reason077 Avatar
15 months ago

The EU already put a stop to glued and non easily removable batteries in electronic devices last week anyway. Will be interesting what that means for Apple a few years from now
Presumably nothing because, as far as I know, all recent iPhone and Mac models have batteries secured with "pull tab" adhesive strips that are easy to remove and replace. It's been a while since Apple did glued-in batteries, at least in iPhones.

(I do have bad memories of an iPhone 5 DIY battery replacement being a real pain many years ago...)
Score: 2 Votes (Like | Disagree)
nt5672 Avatar
15 months ago
Excellent news. This needs to be expanded to all Apple devices.
Score: 2 Votes (Like | Disagree)